Clear Roadmap to Meet a Business Challenge

  • Ensure that a lender receives the best possible outcome by taking the process thoroughly and collaborating with the lender.
  • Creditinfo has an openness to listen and understand the objectives of each business and understand that the process should be appropriate for the specific business goals.
  • The review will be conducted by experienced consultants with the lead consultant having considerable risk management experience, including operational as well as consulting experience.

Strategy Review Process


  • The scope of the review will cover the key areas of Strategy, Process, Tools, Organisation, and Knowledge. The emphasis will be directed as appropriate for each customer.


  • Provide the Creditinfo consultant’s documentation to better understand the process for review.
  • We adapt our standard questionnaires to be relevant to the specific needs of the lender.

On-site Review and Data Gathering

  • Understand the key processes at a detailed level in order to highlight opportunities for improvement in Customer identification.
  • Opportunity to spend time walking through the process and to sit in on new business processing with a team member.
  • Gather data and take detailed notes.

Follow-up Research and Report Write-up

  • Additional research for the tangible benefit of the lender.
  • Examine the five key areas from the scope in order to obtain a multidimensional perspective.

Delivery Presentation and Workshop

  • Results presented by Creditinfo, ready for an in-depth discussion of the findings and an agreed Roadmap that can be followed